Ron Kaufman in Mauritius : Discover the Secrets of Superior Service

Singapore Airlines, Xerox, Nokia Siemens, Marina Bay Sands and Changi Airport followed his methodology to achieve success. Making transformation is his mission and he is coming to our small island to help businesses to improve themselves. The top world speaker, Ron Kaufman, will be in Mauritius for a workshop on 30th October at Trianon Convention Centre. Organised by Woolich Education, with media partner Defimedia Group and Radio Plus, this workshop will focus on ‘The Secrets of Superior Service’.

For more than three decades, Ron Kaufman has helped various companies on every continent build a culture of uplifting service that delivers outstanding business results year after year. There is no doubt that Woolich Education is bringing such a personality to Mauritius as he is one of the world most sought-after educators, consultants, business thought-leaders and motivational customer service keynote speakers on the topic of achieving superior service.

His energetic keynote speeches and workshops have inspired millions around the globe. This time it can be you. During this powerful workshop, Ron Kaufman will address two major questions: How can you continuously improve service performance for those you serve inside and outside the company, creating a better experience and more value? and How can you build a strong and sustainable service culture, continuously uplifting, encouraging, educating and motivating everyone to serve better and better, every day?

Woolich Education is bringing such a personality to Mauritius as he is one of the world most sought-after educators, consultants, business thought-leaders and motivational customer service keynote speakers."

Uplifting Service: Exceeding Customer Expectations One Action at a Time

It is highly believed that in any business, the customer is King and many businesses spend money as well time on service improvement. But Ron Kaufman believes otherwise. For him, the only reliable way for a company to achieve and maintain a competitive edge is to build a culture that empowers every employee to surprise and delight customers and colleagues every day with truly uplifting service.

His methodology differs from others. He has his own set of proven principles, leadership rules, culture-building blocks and implementation roadmaps that apply effectively across all industries and cultures. This methodology is easily customized to suit the unique needs of each organization, including all departments and team members from leadership to frontline.

Henceforth, this workshop will be a unique opportunity for all levels employees, from managers to frontline staff to reflect and learn. It is an exclusive chance brought by Woolich Education to learn from Ron Kaufman himself. After this amazing workshop, as participants, your horizon will widen. You will be able to excel at your jobs, exceed customer’s expectations, and see the world from customers’ point of view, among others. 

Ron’s experience and passionate commitment to results have been distilled into proven methods to help clients upgrade service performance and build strong service cultures."

About Ron Kaufman 

Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. 

He is the author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. Ron is also the founder of UP! Your Service, a company that enables leaders and organizations to build Uplifting Service cultures for sustainable advantage. 

Additionally, Ron’s experience and passionate commitment to results have been distilled into proven methods to help clients upgrade service performance and build strong service cultures. His unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, and USA Today.

Ron was invited to Asia in 1990 by Singapore Airlines and the government of Singapore to create and launch a national service quality training organization. He is a graduate of Brown University, USA, having also studied in France, London and Berkeley, California. He is a professional member of the Author’s Guild, Global Speakers Federation and International Association of Learning Providers. Ron resides in Singapore and travels widely to promote and realise a vision of “Our world where everyone is educated and inspired to excel in service.”