Fire Services launch hazard reporting hotline

The Mauritius Fire and Rescue Service (MFRS) launched its platform of E-services and a hazard reporting hotline 154, last week at Flacq Fire Station. This ceremony coincides with the celebration of the United Nations Public Service Day and Africa Public Service Day. The Minister of Local Government, Anwar Husnoo, and the Minister of Civil Service, Alain Wong, as well as other eminent personalities were present at the launching ceremony. On the same occasion the customer service charter of MFRS was released. In his address, Minister Husnoo said that MFRS has embarked on a mission to strengthen its manpower by recruiting young people. To that effect, a Passing out ceremony is scheduled in the coming weeks during which a total of 156 new recruits will join the ranks. Since September last year, the new recruits have undergone intensive training to become firefighters. “We believe that such an endeavour will no doubt help the Mauritius Fire and Rescue Service to ensure an improvement in the delivery of services and thus help to make Mauritius a better and safer place to live and to work”, said Minister Husnoo. He further recalled that the E-service, which is operational since 2013, has unfortunately experienced a very low usage from members of the public. In spite of the availability of the E-services facility, out of a total of 7,088 manual applications received for the year 2013-2015, only 49 were online applications, that is, less than 1%.